Delivery Information

We use the following pricing charts to calculate shipping for delivery to UK and International addresses.

Delivery for most products is based on the value of your shopping cart when you checkout.

We calculate your shipping cost using the following Price Bands, as defined by the Royal Mail:

UK Postage
£0.00 to £10.00 £2.00
£10.01 to £25.00 £4.00
£25.01 to £75.00 £5.20
£75.01 to £150.00 £6.20
£150.01 and over £8.20
EU & European Postage
£0.00 to £20.00 £6.00
£20.01 to £75.00 £11.00
£75.01 to £150.00 £16.00
£150.01 and over £20.00
International (R.O.W.) Postage
£0.00 to £75.00 £20.00
£75.00 to £150.00 £30.00
For International orders over £150.00 please contact us for a quote.

This applies to all products with the exception of very large items such as our Dog Statues and Wooden Dog/DayBeds.

Please contact us for a delivery quotation for these items which will be based on your location, or for information about International orders.

Standard UK shipping is by Royal Mail Signed For™ 1st Class, with delivery normally within 3-5 days, subject to stock availability and if your purchase is one that is made to order.

Special Delivery – If you require your goods more urgently please select next day delivery when checking out and we will do our utmost to expedite delivery of orders placed before 2pm. Bear in mind that many of our products are hand made to order. However, we may be able to fast track your order to you on very special or important occasions.

EU/European and International Shipping is by Royal Mail Airmail, where possible.

RETURNS POLICY

If you are not completely happy with your purchase you may return the product(s) within 7 days of the orders dispatch date. Please email us through our contact form and we will be more than happy to offer you an exchange, credit or full refund provided that the products are returned in perfect, unused condition.

All customers are responsible for any shipping and handling cost of their returns but exchanges will be sent at our expense within reason. Doggy Boho are not liable for TAX or import duty when posting items abroad or when receiving returns from outside the UK.

For SALE items, we do not offer a refund. However, you may return the product in exchange for another item or credit note to the same value.

We highly recommend when returning your purchase you ensure the item is tracked or, the very least, proof of postage is obtained.  Doggy Boho is not responsible for the loss of a returned product.

PRIVACY POLICY

We understand the importance of keeping your personal and payment information private.  None of your information collected on this site is shared or sold.  It is strictly used by Doggy Boho to operate our business and process payments.